Description
Problem-solving methods (8D & A3)
The 8D (Eight Disciplines) and A3 problem-solving methods are structured frameworks that offer systematic approaches to identifying, analyzing and resolving organizational challenges effectively. The 8D method, composed of eight steps, favors a collaborative approach, from the formation of a dedicated team to the implementation of preventive solutions. It is particularly used in quality-driven environments. On the other hand, the A3 method, inspired by the paper format of the same name, favors conciseness by condensing all resolution phases onto a single page. Originating from Toyota’s production system, it emphasizes in-depth understanding of the problem, data analysis and definition of an action plan. These methods offer complementary approaches, contributing to continuous improvement, organizational resilience and effective problem solving.
21 h / 3 jours
Certification
Présentiel
Training objectives
- Gain an in-depth understanding of 8D and A3 methods for effective problem solving.
- Learn how to apply these methodologies to real-life situations within your organization.
- Develop practical skills to identify, analyze and eliminate root causes of problems.
- Actively participate in a one-day workshop to put the concepts learned into practice.
Pedagogical objectives
- Understand the fundamental principles of 8D and A3 methods.
- Learn how to clearly define a problem and set objectives for its resolution.
- Master the steps of the 8D process for systematic problem solving.
- Use A3 methodology to structure and document the problem-solving process.
- Participate in a hands-on workshop to apply the methods to concrete cases.
Who should attend?
- Quality and problem-solving managers.
- Engineers and technical professionals.
- Project and management team members.
- Anyone wishing to improve their problem-solving skills.
Detailed program
Introduction to 8D and A3 Methods
- Introduction to 8D and A3 methodologies.
- Understand the basic principles of problem solving.
- Case study: Analysis of the benefits of 8D and A3 methods.
Application of the 8D Method
- The 8 steps of the 8D process.
- Root cause analysis and use of appropriate tools.
- Development of effective action plans.
Using the A3 Method and Practical Workshop :
- Process structuring using A3 methodology.
- Practical application on real cases.
- Workshop: Group problem-solving using 8D and A3 methods.
- Conclusion and feedback.
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